Dr. Lou was extremely positive and personal as was his staff. Even though I was a new client and my contact needs were fairly complicated (astigmatism), I was in and out in less than an hour. Everything was explained to me, so I never felt awkward or ignorant. Also, they offer services I was previously unaware of entirely. Lastly, there wasn't anything for children to do in the waiting area. I wasn't with my kids, but if I were, it would have been nice for them to have some basic items (e.g. coloring books, blocks, etc.). That was the only negative and it didn't even effect my visit - truly exceptional.
- Wesley B.